If something isn't right, we'll make it right.
- Returns: Return any item within 30 days of delivery for a refund. Items should be in original condition and packaging. Return shipping for change-of-mind returns is paid by the customer.
- Starting a return: Email support@amberdusklighting.com with your order number and we'll confirm the correct return address for your item. Our products ship from more than one warehouse, so please contact us before sending anything back — items returned without a confirmed address can't be accepted.
- Damaged or faulty: If your lights arrive damaged or stop working within the warranty period, send us a photo at support@amberdusklighting.com and we'll arrange a replacement or refund — we cover it, and there's no need to return a faulty unit unless we ask.
- Refunds: Once your return is received and inspected, we'll let you know if it's approved. Approved refunds are issued to your original payment method within 10 business days. Your bank or card issuer may take additional time to post it.
- Warranty: Every AmberDusk light is covered by a 12-month warranty against manufacturing defects.
Questions about a return? Email support@amberdusklighting.com.